HaulTech has been developing and implementing logistics software solutions for over ten years. Our systems are developed by experienced transport professionals and have received industry recognition for the effective way they optimise traffic office operations, reduce administration, improve service, manage productivity, ensure compliance and maximise revenue.
HaulTech offer all our customers a quality of service guarantee that ensures we will provide you the highest possible level of service and Support. What’s more, any solution will be tailored to the specific requirements of the customer and will be covered by an extensive after-sale Support package.
The team at HaulTech understand the priorities and pressures of a busy transport operation with demanding customers and deadlines – many of us have worked in transport and logistics – and so we are ideally placed to understand your business and deliver a practical, user friendly solution that will enable you to build on your existing strengths.
How we work
Stage 1: Diagnosis
Our solutions are flexible so that we can meet your needs exactly. We will listen to understand how you operate and what you want to achieve. We will then tailor our solution to meet your requirements and objectives.
Stage 2: Demonstration
We believe the best way to appreciate the benefits of the HaulTech system is to see it in your working environment.
We will demonstrate the features using your data and focusing on your requirements to highlight the benefits to your business and the ease of use.
Stage 3: Quotation
We provide a straightforward, easy to understand quotation with detailed descriptions of the modules required.
We aim to be competitive and great value for money.
Stage 4: Pre-installation
A member of our Support Team will be assigned to you to agree an installation and training plan.
This will ensure a smooth progression of the project to meet your expectations.
Stage 5: Installation and Training
A member of our Installation Team will install the software and ensure it is configured for your user requirements.
Our Support Team will provide full onsite training, which is designed to ensure you get the best experience and achieve your improvement goals.
Stage 6: Post-installation
We realise that any new system will take time for users to become familiar and comfortable with.
That’s why we always recommend and plan follow up onsite training provided by our Support Team including user preferences.
However, a great benefit of HaulTech is the speed with which users become expert.
Stage 7: On-going Support
All HaulTech solutions include full first year support with subsequent years provided under a support contract.
Support is provided by our own in-house Support and Development Teams with a dedicated telephone support line.
Support also includes planned system updates and on-going development advice.